Effective Date: 1/3/2025

Northbrook values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

When you interact with Northbrook, we may collect the following types of personal information:

Personal Identification Information: Name, phone number, email address, delivery address.

Order and Payment Information: Billing details, order history, and payment information (processed securely through third-party payment providers).

Technical Data: IP address, browser type, and usage details collected via cookies.

Communication Records: Messages sent through our website or customer service.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing and Delivery: To fulfill orders, arrange delivery, and notify you about your purchase status.

Customer Service: To respond to inquiries and provide support.

Marketing and Promotions: To send promotions, updates, and relevant offers (only with your consent).

Website Improvement: To analyze website traffic and improve user experience.

Legal Compliance: To meet our legal obligations and resolve disputes.

3. Sharing Your Information

Northbrook does not sell or rent your personal data to third parties. We may share your information with:

Service Providers: Delivery partners and payment processors to fulfill your orders.

Legal Authorities: When required by law or to protect our rights.

Business Transfers: In the event of a merger or sale of assets, your data may be transferred to the new entity.

4. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a customer, you have the following rights:

Access and Correction: You can request access to the personal data we hold about you and request corrections.

Opt-Out: You may opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.

Data Deletion: You can request the deletion of your personal data, subject to legal and operational requirements.

6. Cookies

Northbrook uses cookies to enhance user experience, track website usage, and improve our services. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. Northbrook is not responsible for the privacy practices of these external sites. Please review their privacy policies before submitting personal information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated to you directly.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us